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Documents and territories

Territory requests: how availability is checked

A brand may or may not have room for you where you want to open. How a territory request works, the four statuses, and why there is no live map.

Updated Sep 26 · 1 minute read

A franchise is sold for a place. Before you go far with a brand, you need to know whether your place is open. That is what a territory request is for.

How it works

From a brand page or your Match Hub, you name the area you want: a city, a set of ZIP codes, or a description. Your coach sends the request to the brand's franchise team, they check their map, and the answer comes back to your portal. Your coach records it against your deal.

The four statuses

  • Submitted. Your request is in.

  • Checking. Your coach has asked the brand and is waiting on them.

  • Available. The brand can offer the area, with any notes they added.

  • Unavailable. The area is taken or not open, with the reason when the brand gives one.

You are notified when the status changes.

Why there is no live map

Territory availability changes daily and most brands do not publish it. A map on this site would be wrong within weeks. The request loop is slower and it's accurate, and it opens a conversation with the brand, which is worth having anyway.

What "available" means

It means the brand is willing to discuss that area with you now. It's not a reservation. Territory is committed in the franchise agreement, and Item 12 of the FDD sets out what protection you get once you sign.

How it affects your Match score

Territory availability is one of the six factors. A request that comes back Available lifts the score; one that comes back Unavailable lowers it. Ask early, so the scores you are comparing reflect places you can actually open.

Keep reading

  • Documents and territories

    What an FDD is and how to read it

    The Franchise Disclosure Document is the one document every buyer must receive. The 23 items, the ones that decide most deals, and how it arrives in your document room.

    2 minute read
  • Start here

    How franchise ownership works: the four steps

    From the match survey to the day you sign, the same four steps in the same order. What happens in each one, who does what, and how long it tends to take.

    2 minute read
  • Start here

    What Franchise Outfit is

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1 minute read